About Us

Corporate Profile

Falcon Insurance Company (Hong Kong) Limited is a wholly owned subsidiary of Fairfax Financial Holdings Limited (www.fairfax.ca), a financial services holding company with its corporate headquarters in Toronto, Canada. Fairfax is listed on the Toronto Stock Exchange under stock symbol “FFH”. Its total assets exceed US$92 billion (HK$719 billion). Through its subsidiaries, Fairfax is engaged in Property & Casualty, insurance and reinsurance and investment management.

In 1998, Fairfax launched its direct insurance presence in Asia with the establishment of Falcon Insurance in Hong Kong. Through acquisitions and organic growth, Falcon Insurance Company (Hong Kong) Limited now ranks amongst the territory’s major general insurance companies, numbering amongst its client base many of Hong Kong’s leading corporations.

Falcon is led and staffed by a highly qualified and experienced team, which understands the needs of the local market, and is able to make decisions locally to meet those needs. It also gains the benefit of being able to draw on the Group’s extensive resources in areas such as product design, technology, systems, actuarial, and the exchange of ideas and information.

Corporate Ethics

  • Honesty and integrity are essential in all our relationships and will never be compromised.

  • We are results oriented – not political.

  • We are team players – no “egos”. A confrontational style is not appropriate. We value loyalty – to Falcon and our colleagues.

  • We are hard working but not at the expense of our families.

  • We always look at opportunities but emphasize downside protection and look for ways to minimize loss of capital.

  • We are entrepreneurial. We encourage calculated risk taking. It is all right to fail but we should learn from our mistakes.

  • We will never bet the company on any project or acquisition.

  • We believe in having fun – at work!

Our Strength

Experienced Professionals

Falcon is managed and run by a team of professionals, many of whom have practical experience both in Hong Kong and overseas. Their solid track record and knowledge of the local regulatory environment and market ensure a high level of expertise and integrity throughout.

Customer Satisfaction

Falcon’s strategic goal is to provide superior customer service. We are always ready to suggest to customers appropriate cover commensurate with their specific requirements. The company devotes special attention to customer feedback, and to insurance intermediaries both in the process of accounts servicing and in the development of innovative insurance products catering to the evolving needs of corporations and individuals in a fast-changing world.

Claims Servicing

We believe that customer satisfaction will only be complete if an insurance company is equipped with an efficient and fair claims management system. Falcon fully recognizes the importance of this aspect of the operations, and has in place a professional team of proven track record and excellent market reputation. This approach ensures customers’ peace of mind by placing their security in good hands. General guidelines for major lines of claims are available to advise clients on information or documentation that are needed in order to expedite claims settlement.

Additional Services for Corporate Customers

Falcon offers additional services in the form of training and risk control. We can arrange training for customers ranging from the introduction of insurance concepts, to specific training on our product line and how to deal with claims. Further, our Risk Control Manager will be pleased to arrange risk inspections and give his recommendation on loss control as well as hold training seminars for customer groups as and when required.

Financial Security

Our financial security is solid as a result of our underwriting activities. Falcon’s shareholders’ equity stood at about HK$ 750 million as at 31 December, 2022. Our total assets surpassed HK$ 2.5 billion.

Further, we continuously monitor our full compliance with the Insurance Companies Ordinance of the Hong Kong SAR, and with any additional requirements promulgated by the Insurance Authority.

Falcon has been assigned an “A” financial strength rating by Standard & Poor’s.